Development of an effective Clinic Management System

– The philosophy of the dental clinic

– How to boost your hygiene production

– GROW concept

– Involvement of the team in the work of the clinic

– Principles of solution to problems in a team

– Physical exercises to maintain team productivity: the benefits of stretching

– Team member effectivness: keeping score

– The importance of accountability in the effective work of the clinic.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

– The Dunning Kruger effect

– Ladder of patients success

– Team member ladder of success

– The typical day vs the productive day

– Problems caused by a lack of accountability.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

– The Dunning Kruger effect

– Ladder of patients success

– Team member ladder of success

– The typical day vs the productive day

– Problems caused by a lack of accountability

– Plan to increase the clinic's profit

– Advanced membership network.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

– Methods of communication with the patient:

- emails and letters 

- text and phone

- monthly newsletters.

– Ways to attract new customers

– Standard of dental examination

– Patient journey timeline: common oral health expectation at every stage of your life

– The oral health map: 

- basic vs enhanced recare

- beyond brushing program

- needs based scheduling

- breadcrumbs.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

– A paradigm shift: enhanced vs basic recare

– Membership-collection growth wheels

– The best practice in town formula

– Gum health treatment plan checklist.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

– Big picture and smile focus: how to understand the real goal of the patient?

– Presentation of the treatment plan to the patient:

- hard case presentation 

- soft case presentation.

– The DTV daily sheet

– How to explain to the patient the need for treatment

– How to motivate a patient not to delay the treatment.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

– Сreating emotional contact with the patient

– Primary visit: important aspects in communication with the patient

– Errors in the work of the clinic

– Problem patients

– Four key for a successful dental practice

– MAPSS: checkout process

– Customer Service: why is it important?

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

– Poor ROI: hygiene ”loss leader”

– Sounds too much like ”insurance”

– Not promoting it internally and externally

– Not knowing the lifetime value of your patient

– Not knowing your numbers

– Flat rate discounting

– Not making it look professional

– Thinking your patient is too sophisticated

– Worst of all Being Boring!

– Are you tapper or listener?

– Problems in dentistry: tactics for effective work of the clinic

– The PrePaid Practice concept 

– Think IPV individual Patient Value.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

– COSTCO: how to apply it in a dental practice

– Discounting plans

– Membership template

– 5 things to boost your cash profits now

– How much to pay hygienist?

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.