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Dental office or clinic management. Unleashing business potential
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What’s included:
6 lessons
(8h 27min)
7.5 CE Credits (ADA CERP)
English
English
Access to the record for 180 days
Description
Сourse on the development of a dental clinic or office. After completing this training, you will be able to grow a profitable business, as well as avoid mistakes in doing business.
Lecturer – Laura Nelson – a leading consultant to dental clinics from the USA.
In this course you will learn:
– How to make a clinic client a "patient for whole life"
– How to build time management for the effective operation of the clinic
– How not to lose profit in case of no shows & cancellation
– How to communicate with employees and be a "dream team"
– How to interview and hire only the best of the best candidates
– How to involve the team in the process of hiring and training new employees.
First of all, this course is suitable for managers and owners of a dental clinic or office. Secondly, for those who want to open their own office or become a manager.
Course includes next lessons:
1h 27min
Lesson 1
Face-To-Face: Delivering an Immersive Customer-Centric Experience
Laura Nelson
1h 26min
Lesson 2
Clocked-In: Make Every Minute Matter
Laura Nelson
1h 25min
Lesson 3
Take Control: Maximize The Schedule, Optimize Productivity
Laura Nelson
1h 24min
Lesson 4
Getting Along: Talking It Out, Keeping Teams Strong
Laura NelsonNeed to consult a training expert?
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Lecturers (1 persons)
Award-winning, international speaker & the founder of Front Office RocksTM, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.
Organizer
OHI-S
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(17544 votes)
OHI-S is the world's leading educational platform for dentists worldwide!
Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.
We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.
Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.
OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.
Total CE credits: 7,5
Total lecture time: 8 h 28 min
OHI-S receives no commercial support for this program.
The articles:
1. Retrain patients to avoid appointment cancellation - Laura Nelson - 2021
2. Lessons from COVID-19: A dental office manager’s perspective - Laura Nelson - 2021
This continuing education activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADA CERP).
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
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