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Overcoming the Challenges of an Associate Dentist. Communication Skills

English

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What’s included:
23min
0.25 CE Credits (ADA CERP)
English
English
Access to the record for 180 days

Lesson program

– Staff and patients' communication skills

– Steps to creating a positive work environment, foster patient satisfaction, and facilitate teamwork within your dental practice

– The 4 essential elements for successful communication

– Powerful words and word choice

– Body language and expression of feeling

– The S.M.A.R.T model to attract more patients and improve patient-dentist communication.


Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

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Lecturers (1 persons)

DDS, MSc, MBA.

Director of the business school for dentists "Delphi".

Author of “Laser International Magazine” Oemus Media Leipzig, Germany.

First female dentist in Europe to have been awarded the Master Degree in Lasers in Dentistry.

Keynote speaker in many European and international congresses.

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