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Patient Communication and Dental Office Management: Protocols, Clinical Tips, and Strategies
178 $
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available 1 day 00:01:48
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Unlimited access for Premium period at profitable price
What’s included:
4 lessons + 1 free
(2h 27min)
1.75 CE Credits (ADA CERP)
English
English
Access to the record for 180 days
Description
The latest strategies and protocols for effective dental clinics management and enhanced patient communication!
Within the course you will learn:
– Protocols for attracting and retaining patients
– Protocols to dentist-patient communication
– Strategies to dealing with patient complains
– Strategies to maintain a healthy work-life balance.
Take your communication and clinic management skills to the next level with Dr. Anna-Maria Yiannikos — A renowned expert in the fields of human resources and dental business administration.
Course includes next lessons:
16min
Lesson 1
Available
Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing. Introductory lesson
Anna-Maria Yiannikos
47min
Lesson 2
Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing
Anna-Maria Yiannikos
26min
Lesson 3
Attracting New Patients. Ingredients to Grow Your Dental Practice
Anna-Maria Yiannikos
32min
Lesson 4
Overcoming the Challenges of an Associate Dentist. Work-life Balance
Anna-Maria YiannikosNeed to consult a training expert?
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Lecturers (1 persons)
DDS, MSc, MBA.
Director of the business school for dentists "Delphi".
Author of “Laser International Magazine” Oemus Media Leipzig, Germany.
First female dentist in Europe to have been awarded the Master Degree in Lasers in Dentistry.
Keynote speaker in many European and international congresses.
Organizer
OHI-S
4.72
(17572 votes)
OHI-S is the world's leading educational platform for dentists worldwide!
Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.
We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.
Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.
OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.
Total CE credits: 1.75
Total lecture time: 2 h 10 min
Course created: 06/27/2023. OHI-S receives no commercial support for this program.
The articles:
1. Eleven tips for success in your dental clinic Part II: CAPS & CLIMB. Anna Maria Yiannikos. 2017
2. Eleven tips for success in your dental clinic—Part I: SWOT analysis and loyal patients. Anna Maria Yiannikos. 2016.
This continuing education activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADA CERP).
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
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