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Урок 12. Работа с конфликтами

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Evgeniy Galay
Evgeniy Galay
5.00 (6 votes)
Russian
OHI-S
Archived
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What’s included:
38min
Russian

Lesson program

Конфликт с клиентом возникает, когда интересы клиента не совпадают с интересами продавца. В уроке мы рассмотрим техники поведения продавца LAST, LATTE, СПА, ТАСС и другие, которые позволят урегулировать конфликт и сохранить теплый контакт с клиентом.

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Lecturers (1 persons)

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Evgeniy Galay

Austria, Vienna
5.00 (270 votes)
OHI-S Sales Director. Consultant in Management, Marketing and Organizational Development. Qualified consultant of the European Bank for Reconstruction and Development. Certified business trainer (International College of Business Trainers), over 15 years of trainer experience. Developed a range of author's programs in management, sales development, personnel motivation, personnel management and development, personal organization.

Organizer

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OHI-S

4.72 (17506 votes)

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