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Lección 3. Exploración de un cliente

5.00 (23 votes)
Spanish
Archived
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What’s included:
27min
Spanish

Lesson program

El vendedor de éxito siempre recopila información sobre el historial del cliente, su solicitud y sobre él antes de entrar en contacto con el cliente en la fase de preparación. En esta lección analizaremos las fuentes de información sobre los clientes y la utilidad de esta información para el contacto posterior. También examinaremos la tipología de clientes según su estilo de comunicación y su uso en el trabajo con clientes.

Skills I will learn in the course

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Lecturers (1 persons)

OHI-S Sales Director. Consultant in Management, Marketing and Organizational Development. Qualified consultant of the European Bank for Reconstruction and Development. Certified business trainer (International College of Business Trainers), over 15 years of trainer experience. Developed a range of author's programs in management, sales development, personnel motivation, personnel management and development, personal organization.

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