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Getting Along: Talking It Out, Keeping Teams Strong
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Laura Nelson
Course details
Lecturers
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What’s included in
This online course
Details
1h 24min
1.25 CE Credits
English
Access to the record for Membership period
Lesson program
– Team: if employees don't get along?
– The 7 C’s of effective communication
– 3 causes of conflict in the workplace
– The communication cycle in the team and with the patient
– 8 tools for conducting difficult discussion with the team
– Verbal and non-verbal communication methods
– Active listening as a guarantee of effective work.
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.
Lesson is included in the next courses:
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