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Overcoming the Challenges of an Associate Dentist. Communication Skills
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Anna-Maria Yiannikos
Course details
Lecturers
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Details
23min
0.25 CE Credits
English
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Lesson program
– Staff and patients' communication skills
– Steps to creating a positive work environment, foster patient satisfaction, and facilitate teamwork within your dental practice
– The 4 essential elements for successful communication
– Powerful words and word choice
– Body language and expression of feeling
– The S.M.A.R.T model to attract more patients and improve patient-dentist communication.
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.
Lesson is included in the next courses:
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