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Lesson 3. Exploring a client

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Evgeniy Galay
Evgeniy Galay
5.00 (23 votes)
English
OHI-S
Archived
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What’s included:
27min
English

Lesson program

The successful salesperson always collects information about the history of the client, his request and about him before contact with the client in the preparation stage. In this lesson we will analyze the sources of information about customers and the usefulness of this information for further contact. We also examine the typology of clients according to their communication style and its use in work with clients.

Skills I will learn in the course

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Lecturers (1 persons)

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Evgeniy Galay

Austria, Vienna
5.00 (270 votes)
OHI-S Sales Director. Consultant in Management, Marketing and Organizational Development. Qualified consultant of the European Bank for Reconstruction and Development. Certified business trainer (International College of Business Trainers), over 15 years of trainer experience. Developed a range of author's programs in management, sales development, personnel motivation, personnel management and development, personal organization.

Organizer

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OHI-S

4.72 (17506 votes)

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