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Методы борьбы с возражениями и убеждениями пациентов
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Антон Бичун
Course details
Lecturers
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What’s included in
This online course
Details
Lesson program
– Действия врача при наличии у пациента возражений и сомнений
– Управление возражениями во время презентации плана лечения
– Короткая структура борьбы с возражением «да»- «смотрите»-«поэтому»
– Тактика открытых дверей
– «Я подумаю» - что делать?
– Скрипт разговора о рисках и осложнениях
– Преодоление возражения по цене.
Lesson is included in the next courses:
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Pediatric Dentistry
General questions
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Lecturers 1
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Anesthesiologist-resuscitator specializing in emergency medical conditions in dental practice. Over 20 years of clinical experience supporting dental procedures and managing critical patient situations in ambulatory settings.
Associate Professor at the Department of Emergency Medical Care, North-Western State Medical University named after Mechnikov (St. Petersburg). International lecturer delivering master classes and training programs for dental practitioners on emergency preparedness and patient safety protocols.
Co-author of practical guidelines for dentists on prevention and treatment of emergency conditions in ambulatory dentistry, and the management handbook "Service Management in Medical Organizations."
PhD in Medical Sciences. Graduate of the Presidential Program "Healthcare Management" at St. Petersburg State University Higher School of Management.
Organizer
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