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Lesson 4. Establishing the contact (Part 1)

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29min
English

Lesson program

Making contact is a key stage in sales, since the ideal sale is the result of a conversation with the client. In this lesson, we will review techniques for making contact and the "relationship thermometer" technique. Here we will consider how to make first contact with the client to go straight to a high level of trust.

Skills I will learn in the course

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Lecturers (1 persons)

OHI-S Sales Director. Consultant in Management, Marketing and Organizational Development. Qualified consultant of the European Bank for Reconstruction and Development. Certified business trainer (International College of Business Trainers), over 15 years of trainer experience. Developed a range of author's programs in management, sales development, personnel motivation, personnel management and development, personal organization.

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