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Принципы создания доверительных отношений с пациентом

Russian

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What’s included:
44min
Russian
Access to the record for 180 days

Lesson program

– Ключевые точки контакта с пациентом

– Как включить сарафанное радио?

– Закон 3х20: феномен первого впечатления

– Соответствие ожиданиям пациента по Сарафану

– Техники управления первым впечатлением

– Доверять или не доверять врачу: определяющие факторы

– Техника структурирования ожиданий

– Схема логичной речи

– Закон доверия незаинтересованному лицу

– Критерии оценки консультации со стороны пациента.

Skills I will learn in the course

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Lecturers (1 persons)

Врач анестезиолог-реаниматолог с опытом работы более 20 лет.

Доцент кафедры скорой медицинской помощи университета имени Мечникова в Санкт-Петербурге. 

Автор серии мастер-классов для стоматологов.

Выпускник Президентской программы «Менеджмент в здравоохранении» Высшей школы менеджмента ФГОУ ВПО СПбГУ.

OHI-S is the world's leading educational platform for dentists worldwide!

 

Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.

 

We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.

 

Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.

 

OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.